Transform with Ida Enterprise AI Agent

AI That Knows Your Organization and Gets Things Done

Ida is Gideon Taylor’s enterprise AI agent. It connects to your organizational knowledge, policies, and enterprise data so your employees and students can get accurate, personalized answers and take real action — without logging into an ERP or submitting a help desk ticket.

Ida is purpose-built for organizations that run complex enterprise systems. It works across PeopleSoft, Oracle, Microsoft 365, Google Workspace, Salesforce, ServiceNow, and more.

Watch how Max the Phoenix transforms with Ida’s powerful AI assistance, available in flexible pricing tiers to match your organization’s size and needs.

Case Study · Virginia Community College System

From Grounded to Soaring

Buried and overwhelmed with repetitive support questions, read how Ida helped Virginia Community College System transform its operations, enabling them to do what matters most.

The Transformation

Before IdaSupport teams drowning in calls and emails
Phone volume40% lower
Email volume60% fewer

Tambellini StarChart 2024

AI Chatbots for Administrative Efficiency — Commander

Beyond Question and Answer

Most AI tools stop at answering questions. Ida reasons across your systems, takes action, and solves real problems on behalf of your users — completing multi-step tasks that would otherwise require navigating multiple systems.

The difference between a tool that answers and one that acts is significant. At the enterprise tier, Ida works across your financial, HR, and student systems to complete real transactions on behalf of your users.

Diagnoses budget overages

Finds over-budget cost centers and traces the spend to the vendors driving it, correlating live budget and GL data in seconds instead of pulled reports.

Handles HR transactions directly

Updates direct deposit, pulls a benefits summary, or checks a leave balance — real transactions completed inside the conversation, not just answered.

Keeps students on track

Surfaces a class deadline before it's missed, checks GPA, or pulls a schedule, so students get answers without a trip to the registrar.

Small Changes, Big Impact

From a free assistant to full enterprise transformation.

Start with a free assistant built into GT eForms, then grow into Ida.Next as your needs scale — priced flat by tier, not by seat.

Free

GT eForms Assistant

Included with GT eForms. Find, use, and build eForms with conversational AI — right on the navigation pages you already use. Learn more →

FeatureIntroBasicProEliteMost PopularEnterprise
Conversations / mo2,5006,00010,00015,000Custom
Environments1122Custom
Federated Units11510Custom
Web Channel & oAuth SSO
PeopleSoft SSO
Enterprise Apps Tools Library
Knowledge Booster Library
Enhanced Managed Services
Premium LLM Access
Data Retention1 yr1 yr1 yr3 yrsCustom
PricingCall for quoteCall for quoteCall for quoteCall for quoteCall for quote
GT eForms Assistant is ideal for:
  • Organizations primarily focused on eForm management
  • eForm environments needing simplified form discovery and assistance
  • Teams looking to test AI capabilities with no investment
Ida Professional is ideal for:
  • Organizations with complex document repositories
  • Teams facing high support volume for knowledge-related questions
  • Those needing dedicated AI management and analytics
Ida Enterprise is ideal for:
  • Large organizations with multiple integrated systems
  • Environments requiring role-based information access
  • Companies seeking complete AI transformation across channels

Who Ida Is For

The right fit isn’t about which system you run. It’s an organization looking for a highly integrated agent — one that saves people time and reduces human error, instead of another disconnected chatbot.

Higher Education

  • Registrar, financial aid, and student success teams fielding high volumes of repetitive questions
  • Students and staff who want after-hours, self-service answers instead of waiting in line
  • Time back for advising and outcomes work instead of routine lookups

Government

  • Public-sector teams processing high volumes of routine employee and constituent requests
  • Staff who need fast, accurate answers to policy and benefits questions
  • Less manual processing time and fewer data-entry errors

Enterprise

  • HR, IT, and finance teams stretched thin by manual, repetitive support work
  • Employees who want self-service answers without hunting across systems
  • Fewer errors from manual transactions and repetitive data lookups

Flat, organization-wide pricing. No per-seat surprises.

A 10,000-person organization pays the same as a 1,000-person organization on the same tier. No per-user charges. No per-token charges.

Starting at

$42,000

per year, all-in

Security Built In, Not Bolted On

Ida.Next is designed for organizations that handle sensitive employee and student data — directly addressing the most common concern about adopting AI in regulated environments: that personal data will end up inside a third-party model. With Ida.Next, it won’t.

PII Data Redaction

Before any data is sent to the underlying model, Ida.Next automatically detects and strips personally identifiable information — names, SSNs, bank account numbers, and more. Real values are restored cleanly in the final response, so the experience stays seamless while sensitive data never reaches the model.

Access & Audit Controls

  • OAuth 2.0 / OpenID Connect authentication for every user and admin
  • Role-based access control, scoped by organization and unit
  • A complete, read-only audit trail of every configuration change

Where Ida.Next Is Headed

Multi-Agent Support

A coordinated team of specialist agents working together behind one conversation.

Scheduled Agents

Routine work that runs on its own, instead of waiting on a user to ask.

Agent-to-Agent

Ida's agents communicating with other agents and systems, extending automation further.

Persistent Memory

Ida remembers relevant context between conversations, so people stop repeating themselves.

Ready to Experience Ida?

Find out more about how Ida can transform your organization.

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