Transform with Ida Enterprise AI Agent
AI That Knows Your Organization and Gets Things Done
Ida is Gideon Taylor’s enterprise AI agent. It connects to your organizational knowledge, policies, and enterprise data so your employees and students can get accurate, personalized answers and take real action — without logging into an ERP or submitting a help desk ticket.
Ida is purpose-built for organizations that run complex enterprise systems. It works across PeopleSoft, Oracle, Microsoft 365, Google Workspace, Salesforce, ServiceNow, and more.
Watch how Max the Phoenix transforms with Ida’s powerful AI assistance, available in three flexible product levels to match your organization’s needs.
Case Study: Virginia Community College System
From Grounded to Soaring
Buried and over-whelmed with repetitive support questions, read how Ida helped Virginia Community College System transform its operations, enabling them to do what matters most.
The Transformation:
- Before Ida: Support teams drowning in calls and emails
- After Ida: 40% lower phone volume and 60% fewer emails
Beyond Question and Answer
Most AI tools stop at answering questions. Ida goes further. It reasons across your systems, takes action, and solves real problems on behalf of your users.
At the enterprise tier, Ida can find and diagnose budget overages in your financial system, suggest the right course or learning path based on an employee’s history and goals, or help plan time off across an upcoming stretch — completing multi-step tasks that would otherwise require navigating multiple systems. The difference between a tool that answers and one that acts is significant.
Diagnoses budget overages
Finds and diagnoses budget overages in your financial system \xe2\x80\x94 then drafts the fix.
Maps the right learning path
Suggests the right course or learning path based on an employee\xe2\x80\x99s history and goals.
Plans time off ahead
Helps plan time off across an upcoming stretch, coordinating across multiple systems.
Small Changes, Big Impact
GT eForms Assistant
The Spark
Included with GT eForms, eForms Assistant is focused on simplifying form building and completion.
- Find, use and build eForms with conversational AI
- Chat icon on navigation pages, including PeopleSoft
- Guardrailed GenAI responses
Ida Professional
The Rising Flame
A comprehensive knowledge solution that unifies scattered information and reduces support burden.
- Part of AI for PeopleSoft
- GenAI unsupervised option
- Human supervised AI option
- Structured and unstructured organizational data access
- Natural language queries
- Contextual help via PeopleSoft Assistant feature
- Live chat hand off option
- Ida Console access
- Dedicated tenancy
- Web Chat from anywhere
Ida Enterprise
The Soaring Phoenix
Complete AI transformation with deep system integration and personalized experiences.
- Part of AI for PeopleSoft
- Web, SMS, MS Teams, more communication channels
- AI agent capability for autonomous work or task completion
- SSO integration with individual PeopleSoft access and data
- Advanced integrations
- Nudging capabilities
- Deploy unlimited bots
- Federated mode
Intelligent Assistance for Every Organization
| Feature | eForms Assistant | Ida Professional | Ida Enterprise |
|---|---|---|---|
| Find, Use and Build eForms | |||
| Chat Icon on Navigation and PeopleSoft Pages | |||
| Guardrailed and Secured GenAI | |||
| Human Supervised AI Option | |||
| Access to Structured and Unstructured Organizational Data | |||
| Live Agent Chat Hand Off | |||
| Ida Console Access | |||
| Dedicated Tenancy | |||
| Integration with Organization PeopleSoft Data | |||
| PeopleSoft Assistant: Natural Language and Contextual Help | |||
| AI Agent Capability with Organizational Data | |||
| Unlimited AI Agent Capability with Personalized Data | |||
| Web, SMS, MS Teams, Connections | |||
| SSO with Individualized and Personalized PeopleSoft Data | |||
| API-based Integrations | |||
| Proactive User Nudging | |||
| Centralized Governance with Departmental Customization |
GT eForms Assistant is ideal for:
- Organizations primarily focused on eForm management
- eForm environments needing simplified form discovery and assistance
- Teams looking to test AI capabilities with no investment
Ida Professional is ideal for:
- Organizations with complex document repositories
- Teams facing high support volume for knowledge-related questions
- Those needing dedicated AI management and analytics
Ida Enterprise is ideal for:
- Large organizations with multiple integrated systems
- Environments requiring role-based information access
- Companies seeking complete AI transformation across channels
